Updating our files letter

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PTCAS is not responsible for any materials lost in the mail or for delays caused by the registrar’s office.

You are responsible for monitoring the status of your application, as well as the receipt of your documents, and alerting PTCAS of any questions or concerns you have regarding your application status in a timely manner.

PTCAS will not determine if you have met the minimum course requirements or are eligible for admission to a particular PT program.

Be sure to put your old address as well as a new one - as we need to confirm you are the correct person to be paid.For example, if you are requesting that your services be canceled or downsized as of a certain date, and the company does not process your request in a timely manner, you have grounds for non-payment because you have a copy of your dated request. For example, if you are moving or changing your phone number, state in the letter, "this was my old address" or "this was my old phone number." The company may need this information to pull up your account in order to update your records. State in the letter, "this is my new address" or "this is my new phone number." You may want to put your updated information in bold print or a larger font so that the person processing your request will have an easy time locating the information. Ask that you be sent a letter in return notifying you that your information has been updated.When you receive your confirmation letter, keep it in a safe place for your records.The above documentation is a company policy and protects our and our Royaltors' interests.Please be advised that we cannot release ANY royalty information without the above documentation and that all address and payee changes must be approved by our Business & Legal Affairs Department.